Frequently Asked Questions
Prior To Travel.
Note – most countries require passports to be valid 6 months beyond travel date. CHECK YOUR PASSPORT
FOR QUESTIONS REGARDING PASSPORTS, VISAS, COUNTRY ENTRANCE REQUIREMENTS, REQUIRED VACCINATIONS, ETC, GO TO: www.travel.state.gov
HERE IS IMPORTANT PASSPORT CONTACT INFORMATION:
The National Passport Information Center is available to answer your passport questions.
Please note: If you’re outside the United States, please contact the nearest U.S. Embassy or Consulate.
Passport Inquiries Phone: 1-877-487-2778/ 1-888-874-7793 (TDD/TTY)
Customer service representatives are available (except Federal Holidays):
Monday- Friday: 8:00 am to 10:00 pm Eastern Time
Saturday: 10:00 am to 3:00 pm Eastern Time
Automated passport information is available 24 hours a day, 7 days a week.
Email: NPIC@state.gov. Most email inquiries are answered within 24 hours.
Please call for the status of your passport. We cannot email that information.
Do not email for travel emergencies. Contact us by phone only.
Life or Death Emergencies
If you have a life or death travel emergency outside of normal business hours, please call (202) 647-4000. You may want to register with the Embassy which you can go at https://step.state.gov/step/ in the Smart Traveler Enrollment Program.
We recommend you contact your cell phone provider for coverage. Most cell phones can use wi-fi while at any location and still make calls and view all items without data. Most cell phones that work outside the USA could have a daily fee.
TSA 3-1-1 LIQUIDS RULE & DUTY FREE PURCHASES:
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes through the checkpoint. These are limited to 3.4 ounces (100 milliliters) or less per item. This is also known as the 3-1-1 liquids rule. If you purchased duty free liquids that are larger than 3 oz. and you have a connecting flight, you must put the liquids in your checked luggage after immigration before checking your luggage to its final destination. You will need to go through TSA again after customs/immigration. Here is a link for important TSA Travel Tips:
According to the TSA travel tips, arrive at the airport two hours prior to flight departure for domestic travel and three hours for international travel. your carry-on baggage. You are encouraged to contact your airline as times may vary depending on the airport and date of travel.
Insurance plans vary, but , Destination Travel recommends that you also purchase the travel insurance. Unforeseen things can always happen, and it usually is not a very expensive addition to a trip. Travel insurance can vary between companies, so be sure to understand your travel insurance policy. If you run into snags while traveling, get documentation from wherever possible, such as proof of airline delay reason, meal receipts, etc. You will might need these when filing claims, so keep everything! And, contact the insurance company right away should you have questions about coverage or need to start a claim.
If anyone under the age of 18 is traveling internationally without both sets of parents, it is recommended to have a notarized Minor Consent Form completed and signed. This can be found on our FORMS link. Oftentimes, this form is not needed, however, it is a good idea to have it completed just in case!
More & more airlines are charging for upgraded or just a seat assignment.
Carry on luggage is extra on some airlines.
Checked bags are all extra.